AI is creating jobs after all

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What’s in store:

• AI isn’t taking your job, it’s making it easier.

• Lenovo’s coming out with some AI goodies.

• Around the web: X introduces the long-awaited edit feature for direct messages, now available on iOS.

• Learn why we use Guidde!

Read Time: 5 minutes

JOB MARKET

AI is creating jobs, not cutting them

Alorica, a company based in California, has introduced an AI tool that lets its representatives communicate in 200 languages and 75 dialects.

A Spanish-speaking rep can now assist a Cantonese speaker without knowing the language.

While some fear AI might cut jobs, Alorica isn’t reducing staff - in fact, they’re still hiring.

Here’s the gist:

• AI tools have been shown to improve efficiency, making workers more productive.

• AI may eliminate certain roles but also create new opportunities, echoing previous technological advances.

• Companies like Alorica continue to hire, focusing on those who can adapt to new technology.

Efficiency, efficiency, efficiency

AI, from early computer programs to ChatGPT, has raised concerns about job losses.

However, the widespread replacement of service workers hasn’t happened. History shows that technology generally boosts productivity and creates new jobs.

Even as some companies use AI to reduce staff, others, like IKEA, retrain workers for more complex tasks.

For example, customer support agents using AI at Alorica reduced call handling time and managed more calls per day.

Alorica’s AI tool also allows reps to handle calls in any language without needing to hire new staff.

Despite adopting AI, Alorica continues to seek tech-savvy hires.

Relax. You’re not getting fired anytime soon.

Vote for live results and see results + opinions from yesterday at the bottom of the email.

OUR TOP TOOLS

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Here’s how Guidde gets it done:

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On This Day

September 4th 1882 - Thomas Edison flips the switch to the first commercial electrical power plant in history, lighting one square mile of lower Manhattan. This is considered by many as the day that began the electrical age.

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TECH

Lenovo is launching cheap AI laptops

Lenovo is preparing to introduce more affordable Copilot Plus PCs at the upcoming IFA trade show.

A reliable source, Evan Blass, has leaked details about these upcoming devices, including two models powered by an unannounced 8-core Qualcomm Snapdragon X Plus chip.

The new Qualcomm-powered Copilot Plus PCs include the IdeaPad 5x, a 2-in-1 convertible with an OLED display and the IdeaPad Slim 5x, A full-metal laptop also sporting an OLED screen.

Key bits:

• Prices start at €899 and €999 making them more affordable than other models.

• Both models feature the new 8-core Snapdragon X Plus chip.

• These models are about €200 less than the cheapest current Copilot laptops.

Too good to be true?

Whether Lenovo’s new Copilot Plus PCs will offer similar value in the US remains unclear.

Lenovo is also expanding its Copilot Plus range with Intel and AMD options, including the Yoga Slim 7i Aura Edition and Yoga Pro 7.

Time to upgrade to an AI computer?

Mindstream Picks

Space: ESA is adjusting the BepiColombo mission's trajectory to Mercury, delaying orbit insertion by nearly a year due to reduced thruster performance.

Games: Hopoo Games co-founders Paul Morse and Duncan Drummond, along with several team members, have left to join Valve, leading to the cancellation of Hopoo's upcoming project 'Snail.'

Crypto: Bitcoin and crypto prices have surged this year as the U.S. dollar hits year-to-date lows, with bitcoin now trading around $60,000, up from January's under $40,000.

Sports: Brazilian winger Angelo Gabriel, who never played for Chelsea, has joined Al-Nassr for £19.1m.

Don’t Miss - X has introduced an edit feature for direct messages on iOS, allowing users to modify sent messages with up to five edits. This feature will soon be available on more platforms. While edited messages are logged for security, the version history isn't visible to users.

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Yesterday’s Poll

“Do you think AI-led classrooms will revolutionise education or just overcomplicate it?”

Absolutely a game-changer! - 63% ✅

More like a high-tech headache. - 37%

Your Views:

“It can meet the needs of individual pupils and harness their interests and learning style to make a unique learning experience! Can monitor and assess better and react appropriately once sufficiently trained. Can provide unparalleled support to the individual.” - jane.thain

“One problem with AI technology in the classroom is that for the approach to work, educators are often not supported in training but rather they are left behind. Politicians are looking to not improve education but starve it.” - pjay

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